Columbus: 2300 Briggs Rd, Columbus, OH 43223

Title:                       Tow Truck Driver
Status:                    Non-Exempt
Created/Revised: February 2021


The Tow Truck Driver is primarily responsible for operating our company vehicles and providing efficient and effective service to the customer. This role will communicate the vehicle’s diagnostic results and solution to both the customer and company’s autobody and repair technicians at CollisionRight.


  • Driving to the scene where vehicle has been in an accident, broke down, or other roadside incident
  • Provide excellent customer service while interacting with customers
  • Connecting vehicle to tow truck with chain, winch, or steering block and bring it back to designated location in a timely and safe manner
  • Maneuver tow truck into loading and unloading zones
  • Perform roadside assistance and vehicle diagnostics if applicable
  • Perform minor repairs on site
  • Complete requisite paperwork after completing a towing job
  • Inspects vehicle regularly to ensure safety guidelines are in accordance with CollisionRight standards


  • Must be 18 years or older
  • High School Diploma or GED or equivalent experience
  • Experience with operating automotive vehicles is desired but not required
  • Previous experience in the automotive industry is desired but not required
  • Valid commercial driver’s license
  • Record verifying safe driving
  • Possess strong organizational skills and the ability to multi-task
  • Excellent verbal communication skills
  • Must be able to work independently
  • Demonstrate the ability to consistently make good decisions through a combination of analysis, experience and judgment
  • Excellent time management skills

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