FOR THE ROAD AHEAD
Getting you back to GO.
Find a CollisionRight repair center near you
We care about your well-being, convenience, and satisfaction
The aftermath of a collision ranges from inconvenient to real trauma. Your well-being is our top concern throughout your entire collision repair process. As a large organization, we deliver a hassle-free experience every time. Seeing your face light up when we hand you the keys signals a job well done.
We don’t just fix cars
Our customers are not a number
We are the dependable and compassionate neighborhood collision repair expert. We help ease a stressful situation and return our customers to their daily routines.
DRIVEN WITH CARE
Committed to quality repair and customer care
With technical expertise and attentive customer service, we’re here to help. We’ll be your personal champion every step of the repair process, until we get you back to your normal routine.
High Quality, Guaranteed
We back our quality with a lifetime guarantee as long as you own your vehicle.
Proving our dependability by requiring all CollisionRight shops to have advanced certification from the top industry associations and automotive manufacturers.
Our mission is to get you back on the road with ease. We do this through care and efficiency.
Your neighborhood collision repair shop
We’re expanding our presence across the US, one high-quality, trusted collision repair shop at a time. We keep the best of community businesses while offering the support and efficiencies of an experienced organization. Each team is committed to their community, providing caring and dependable repair services to their neighbors and friends.Find Your Nearest Location
WAYS WE SERVE YOU
How can we meet your needs?
Our shops offer attentive customer care and hassle-free repair services to get you back to your life.
Body and Frame
Frame repair not only involves restoring frame components to their original dimensions but also to their original strength. Our manufacturer-certified shops will restore the integrity of your vehicle, getting you safely back on the road.
Auto Body Paint
Our painters use the highest-quality paint and finishes and are experts at paint matching. With next-level care and attention, your paint will look brand new.
Insurance claims can be stressful or confusing. Our team will make this process effortless, as we work with all major insurance companies and will be by your side to ensure your repair meets quality, safety, and performance standards.
When it comes to your vehicle, every detail counts. We notice every nook and crevice, sending you home in a fresh, flawless ride.
Our shops offer comprehensive accident repair services that will meet your satisfaction. Whatever the damage, our certified technicians use the latest technology and manufacturer parts to restore your vehicle to its original condition.
Paintless Dent Repair
As an affordable method of repairing minor damages without disturbing the vehicle’s original paint, our paintless dent repair can get your car looking as good as new.
Whether you need paint touch-ups after an accident or just want to spruce things up, our team can meet your personalized needs. Let us transform your beloved vehicle with a fresh coat of expertly applied paint.
Non-Collision Damage Repair
Not all auto damage is caused by a wreck. We can fix issues caused by hail storms, vandalism, and anything else life throws your way. Our detail-oriented technicians will get your vehicle looking new before you know it.
We ensure your safety by identifying frame or structural damage. We use the latest technologies to find obvious and hidden issues, ensuring the restorations are thorough.
Estimate & Claim Guidance
From providing a straightforward, transparent estimate to coordinating the claim with your insurance company, our team of friendly, knowledgeable professionals will guide you through the process.
Electric Vehicle Repair
Our team is factory-trained and equipped to rebuild your electric vehicle to its original specifications for structural integrity and quality of finish.
Diagnostics and Calibrations
As vehicles become more complex, diagnostic tests help pinpoint the exact issue, and safety sensors need recalibration to ensure they work as intended. Our expert technicians focus on repairing your vehicle holistically, ensuring all mechanical and safety systems function properly.
QUALITY REPAIRS BY CERTIFIED PROFESSIONALS
Doing it right, the first time, every time
You can drive with peace of mind knowing that our team is trained and certified by I-CAR® and uses the highest quality parts and equipment for each auto body repair. We meet your needs in a timely manner while delivering expert results.
Our Pledge To You
- 1We will address your collision repair needs with
compassion and quickly get you back to your daily routine.
- 2We will keep you informed on the status
of your repair.
- 3We will ensure your car is fixed right the first time
by our highly trained and certified technicians.
- 4We will return your vehicle on time —
clean, safe and ready to go.
Our commitment to our customers is backed
by our lifetime warranty.
GET TO KNOW US
Our customers say it best
— Josh C.
July 29, 2023
July 19, 2023
— Don H.
July 11, 2023
— Babatunde O.
July 10, 2023
— Erica B.
July 6, 2023
— John B.
June 26, 2023
— Gus C.
June 5, 2023
— Douglas C.
May 22, 2023
— Angelo H.
May 9, 2023
— Kinsey A.
April 20, 2023
MEET THE TEAM
Our diverse leadership team is united by a shared vision for growth
As our Co-founder and CEO, Rich Harrison brings over 30 years of global strategy coupled with operational and business development experience to the automotive aftermarket industry. As a proven C-Suite executive, he has developed a consistent track record of building high-performance teams and executing large-scale roll-up strategies in the automotive aftermarket space. To date, he has led efforts to complete over 100 acquisitions.
Rich began his career with Belron International, the largest global auto glass repair and replacement company, and was responsible for strategy, business, development, and operations for multiple divisions. After leading Belron’s entry into the US market, he led Safelite AutoGlass’ integration efforts as its COO. Rich contributed to Safelite doubling in size, making it the leading auto glass repair and replacement brand in the US Rich then co-founded TruRoad Holdings, where he held several senior executive positions and led its success in becoming the US’s second-largest auto glass repair and replacement firm.
Rich received a Bachelor of Science in Business Administration from Oregon State University
Kevin Burnett’s Chief Operations Officer title is backed by his 30+ years of collision industry expertise and a wealth of knowledge in information technology and operations leadership. Before joining our team, he led cross-functional teams and 735 collision repair shops to deliver consistent business results. As an integral part of a national MSO’s leadership team, Kevin has significant experience fostering strong relationships with insurers and other partners in the DRP/Strategic Accounts arena.
Kevin earned a Bachelor of Science from the University of Arizona, Eller College of Business Management. Since 2017, he has been giving back to the industry by serving on the Board of Trustees for the Collision Repair Education Foundation (CREF).
Dan Fehrenbach brings 30 years of impactful leadership experience across multiple industries. Dan began his career as a CPA with Deloitte & Touche, steadily progressing in his career to hold CFO positions in various Private Equity owned portfolio companies. While at ARE Accessories LLC, a market-leading manufacturer of aftermarket pickup truck accessories, he executed a management restructuring and improvement plan that resulted in tripled earnings in two years. Due to this rapid progress, Dan then led the business’ marketing and sale process, culminating in a lucrative exit for the company’s investors. In his most recent role with Dimex LLC, recycled plastic products, Dan built a foundation for strong growth that doubled its revenue and earnings.
Dan earned a Bachelor of Science in Accountancy from Wright State University and an MBA from the Krannert School of Management at Purdue University.
Patrick Morgan brings 15 years of operations experience in the collision repair sector. Early in his career, Patrick oversaw direct repairs at several locations for Progressive Insurance, one of the largest auto insurance providers in the US, managing the repair process with local repair partners to ensure a world-class customer experience and timely resolution of policyholder claims. Patrick then served as an Operations Manager for Collision Centers of America, managing 24 locations prior to its acquisition by ABRA Auto Body and Glass. He moved on to serve as the North American Senior Director at Innovation Group, working closely with leading insurance carriers to provide solutions to reduce claims cycle time, improve estimate accuracy, and reduce overall costs. Prior to joining our team, Patrick served as Regional Vice President for ABRA Auto Body and Glass (before and after the merger with Caliber Collision, the nation’s largest collision repair company), managing collision repair shops and key insurance partner relationships in Indiana.
He received a Bachelor of Science in Technical Management from DeVry University.
VP, Human Resources
With over 25 years of progressive experience in human resources, Denise Kestner has successfully helped companies attract and retain the talent needed to advance organizational objectives. Prior to starting her consulting work, she held several senior and executive-level positions in human resources for CareCrest Health, as Director of Human Resources for ECOutlook, and the Director of Human Resources for Title First Agency. She then became the President of ClearPath HR, supporting clients across various industries in managing their human capital. In addition to her work in the human resources field, she also serves as a professor at three universities, including The Ohio State University.
Denise earned a Bachelor of Science in Psychology and a Master's in Vocational Counseling from the University of Florida, along with a Master’s in Management, Labor Relations, and Human Resources from The Ohio State University.
VP, Human Resources
VP, Information Technology
Craig Douglas brings over 34 years of experience working in IT for retail and insurance. For the first 24 years of his career, Craig led the technology team at Safelite AutoGlass, where he was instrumental in building connections with the largest insurance companies in the US. There, he led critical projects, including the creation of Third-Party Claims Processing Applications, Call Center Systems, and Financial, Point of Sale, and Mobile Technologies. His most recent venture was serving as a consultant to large retail organizations, including TruRoad Holdings, where he led the technology strategy during a period of heavy acquisition of auto glass repair shops.
Craig holds a Bachelor of Science in Computer Engineering from The Ohio State University.
VP, Information Technology
VP, Strategic Accounts
Michael DeFrancesco adds a wealth of collision industry knowledge and expertise to our team with 30+ years of experience. His background is broad, spanning different aspects of the business, from fleet management to customer, vendor, and insurance relationships. Michael also worked in various capacities as a Business Development and Strategic Account Manager for the largest fleet management, wholesale parts, and collision MSOs in the US. While working at his family’s collision centers and auto glass repair company, he created a dynamic portal to bring the customer together with insurance companies and dealers. This initiative generated consistent revenue and provided an exceptional customer experience. When Michael joined ABRA, he made an immediate impact on his team and was promoted to Business Development Manager. In this role, he handled insurance relationships for the entire Northeast region. He continued the relationship when ABRA and Caliber merged, working with insurance partners as a Strategic Account Manager on a national level.
Michael has received the Highest Award of Achievement from Dale Carnegie.
VP, Strategic Accounts
As our General Counsel, Aaron Weir oversees the company’s legal affairs, along with internal legal functions and outside counsel relationships. He is committed to achieving our initiatives and overseeing all acquisition activity. Aaron is a member of the Leadership Team that establishes and implements the strategic direction of CollisionRight. Previously, Aaron was a partner in a prominent Columbus, Ohio, law firm where he focused his practice on mergers and acquisitions and corporate finance and acted as outside counsel to a variety of companies both in the US and abroad.
He graduated from Capital Law School, where he earned his Juris Doctor in LLM in Taxation. Aaron also holds a Bachelor of Science in Business Administration from John Carroll University and a Master’s in Sports Administration from Ohio University.
VP, Integrations and Centralized Operations
Jennifer Defilippis brings almost 15 years of progressive operations experience in the auto collision industry, working with the largest national groups like Gerber, Caliber, and Service King. Prior to joining our team, she led process and development training efforts at Service King, ranging from new hires onboarding development to low performers coaching and partnering with Business Development as the organization’s DRP SME for its largest insurance partner, State Farm. While at Service King, she helped close to 300 new estimators launch their careers under the Estimator Development Program she oversaw. She built two centralized departments, Estimating and Closing RO Files, from process development to training and implementation for estimating and RO file-closings to improve operational efficiency. Jennifer also served as the business process liaison between operations and IT to create and oversee all CCC management processes and system controls with Operational Leadership. As part of the Project Management Office for the organization, she played a critical role in several key company initiatives, including the CCC management system rollout impacting all 330 locations and 6,500 teammates.
Jennifer is a certified PMI-ACP in Project Management, Vale estimating certification, along with multiple other training certifications.
VP, Integrations and Centralized Operations
Getting you back to GO.
Fostering connections with our communities
Helping others is at the core of our mission. We’re committed to making a difference in local communities through ongoing volunteer work and outreach projects.
Sharing Our Insights
CollisionRight staff was invited to judge the national collision estimating competition at SkillsUSA, bringing industry insights to help guide the next generation of auto body repair employees.Learn more
Preparing the Next Generation
We opened one of our shops to 42 of the best vo-tech students in Ohio for the SkillsUSA competition. Our team volunteered to judge, mentor, and interview students as they competed for a spot at the national competition. Our partnership with SkillsUSA helps them meet...Learn more
Building Partnerships With Students
Creating Opportunities for Students
Partnering with Wyotech, Matrix, and other vocational programs is vital to the future of our industry. We know the importance of helping young adults grow in their collision repair careers, and through apprentice and mentoring programs, we provide professional opportunities to recent graduates.Learn more
Columbus, Dream center
Our Columbus-based employees are proud to support the Columbus Dream Center by serving free meals and donating vehicles to community members in need.Learn more
Auto Pride to MSU
Our clients are like family. So when Auto Pride won a company-wide sales contest, they donated their winnings to Samantha Wright's college fund. She is the daughter of a long-time customer and friend that recently passed away. She is heading to Michigan State to study...Learn more
READY TO JOIN OUR FAMILY?
Let's get connected!
We take our Act with Care principle to heart. From the empathetic treatment of our customers to the supportive partnerships with our local auto repair shops, we’re here to help.
If you own a high-quality collision repair shop or are a vendor in the industry who wants to join an organization that is investing in technology, training, and OEM certifications, let’s get connected.