As an experienced C-suite executive, Rich Harrison has helped to lead numerous major automotive aftermarket firms in navigating and leveraging the most important industry shifts of the past three decades. His prowess in strategy, operations, and business development—together with particular accomplishment in industry consolidation—has been a catalyst for rapid growth throughout his career. Rich has developed a consistent track record building high-performance teams and executing large-scale roll-up strategies, and has led well over 100 acquisitions to-date.

Rich began his career with glass-repair group Belron International, where he was responsible for strategy, business development, and operations for multiple divisions. After leading Belron’s entry into the U.S. market, he joined Safelite AutoGlass as COO and helped it double in size to become the leading auto-glass repair and replacement brand in the country. Rich then co-founded TruRoad Holdings, which he led in becoming the U.S.’s second-largest auto glass-repair and replacement firm.

In 2020, Rich founded CollisionRight, a leading regional multi-shop collision repair operator that has grown to 100 shops across 10 states within just four years. CollisionRight today employs over 1,500 collision repair professionals and serves more than 90,000 vehicles per year. It is headquartered in Dublin, Ohio. Rich continues to lead the company’s rapid expansion as CEO, both within the regions that it currently serves and into new markets throughout the U.S.

Kevin Burnett’s Chief Operations Officer title is backed by his 40+ years of collision industry expertise and a wealth of knowledge in information technology and operations leadership. Before joining our team, he led cross-functional teams and 735 collision repair shops to deliver consistent business results. As an integral part of a national MSO’s leadership team, Kevin has significant experience fostering strong relationships with insurers and other partners in the DRP/Strategic Accounts arena.

Kevin earned a Bachelor of Science from the University of Arizona, Eller College of Business Management. Since 2017, he has been giving back to the industry by serving on the Board of Trustees for the Collision Repair Education Foundation (CREF).

Matt Pettoni brings over 20 years of finance and leadership experience across multiple industries, including 15 plus years in various automotive sectors. He began his career as a management consultant with PricewaterhouseCoopers and advanced through leadership roles in several Fortune 500 companies, eventually serving as CFO for multiple private equity-backed firms.

Prior to joining CollisionRight, Matt was the CFO of Tidal Wave Auto Spa, a private equity backed car wash chain, where he led the Finance, Accounting, HR, and IT functions. In a three-year span, he facilitated the company's rapid growth from 50 to over 250 locations. Prior to Tidal Wave, Matt was the VP of Finance, Treasurer, and Investor Relations for Asbury Automotive Group, an $8 billion publicly traded company.

Matt holds a Bachelor of Science in Industrial & Systems Engineering and a minor in Economics from Georgia Institute of Technology. He also earned an MBA, a Master of Science in Finance, and a Master of Professional Accountancy from Georgia State University. Additionally, Matt is a licensed Certified Public Accountant.

Randy Jacobs is a seasoned HR executive with over 20 years of experience leading human resources teams and business partners across a wide range of industries, from start-ups to Fortune 150 companies. In his current role, Randy is focused on developing and executing people strategies that enhance employee engagement, drive talent retention, and support the company's ambitious growth plans. His expertise spans talent development, talent acquisition, change management, and workforce planning, all grounded in a data-driven approach to HR leadership.

Throughout his career, Randy has successfully guided organizations through complex transformations, delivering impactful results such as multi-million-dollar cost savings, improved employee experiences, and strengthened leadership pipelines. At CollisionRight, he partners closely with the executive team to build scalable HR solutions that align with the company’s operational goals while fostering a culture of collaboration and continuous improvement. Randy holds a Bachelor of Business Administration in Human Resource Management with a minor in Psychology from Ohio University and is a certified Senior Professional in Human Resources (SHRM-SCP).

Michael DeFrancesco adds a wealth of collision industry knowledge and expertise to our team with 40+ years of experience. His background is broad, spanning different aspects of the business, from fleet management to customer, vendor, and insurance relationships. Michael also worked in various capacities as a Business Development and Strategic Account Manager for the largest fleet management, wholesale parts, and collision MSOs in the US. While working at his family’s collision centers and auto glass repair company, he created a dynamic portal to bring the customer together with insurance companies and dealers. This initiative generated consistent revenue and provided an exceptional customer experience. When Michael joined ABRA, he made an immediate impact on his team and was promoted to Business Development Manager. In this role, he handled insurance relationships for the entire Northeast region. He continued the relationship when ABRA and Caliber merged, working with insurance partners as a Strategic Account Manager on a national level.

Michael has received the Highest Award of Achievement from Dale Carnegie.

As our General Counsel, Aaron Weir oversees the company’s legal affairs, along with internal legal functions and outside counsel relationships. He is committed to achieving our initiatives and overseeing all acquisition activity. Aaron is a member of the Leadership Team that establishes and implements the strategic direction of CollisionRight. Previously, Aaron was a partner in a prominent Columbus, Ohio, law firm where he focused his practice on mergers and acquisitions and corporate finance and acted as outside counsel to a variety of companies both in the US and abroad.

He graduated from Capital Law School, where he earned his Juris Doctor in LLM in Taxation. Aaron also holds a Bachelor of Science in Business Administration from John Carroll University and a Master’s in Sports Administration from Ohio University.

Jennifer Defilippis brings almost 15 years of progressive operations experience in the auto collision industry, working with the largest national groups like Gerber, Caliber, and Service King. Prior to joining our team, she led process and development training efforts at Service King, ranging from new hires onboarding development to low performers coaching and partnering with Business Development as the organization’s DRP SME for its largest insurance partner, State Farm. While at Service King, she helped close to 300 new estimators launch their careers under the Estimator Development Program she oversaw. She built two centralized departments, Estimating and Closing RO Files, from process development to training and implementation for estimating and RO file-closings to improve operational efficiency. Jennifer also served as the business process liaison between operations and IT to create and oversee all CCC management processes and system controls with Operational Leadership. As part of the Project Management Office for the organization, she played a critical role in several key company initiatives, including the CCC management system rollout impacting all 330 locations and 6,500 teammates.

Jennifer is a certified PMI-ACP in Project Management, Vale estimating certification, along with multiple other training certifications.

As VP of Finance, Latara Rose brings more than 13 years of finance experience in the collision industry to her role. She started her career working as an Office Manager at a body shop in the Cleveland, Ohio area while simultaneously earning her BS in Accounting. She then became a Regional Accountant at Service King, quickly advancing to Financial Analyst where she developed a passion for helping operators understand their financial performance and create improvement plans. Her passion for improving financial performance led to her advancement to Finance Manager and then Finance Director, supporting anywhere from 80-140 locations. Since joining CollisionRight in 2022, she has shown immense success in managing the Accounts Payable, Accounts Receivable, and Ops Finance functions, focusing on process improvement and system automation where possible.

Latara Rose has her BS in Accounting, Excel Expert certification, and experience in a variety of ERPs and FP&A systems. She was named one of Columbus Business First’s 40 Under 40 Class of 2025.

With 16 years of experience in the collision industry, Chrystal Waite brings a wide variety of experience to her role as VP of Integrations. She joined CollisionRight in 2021, as part of the acquisition of Bonnell's Collision in Erie, PA, where she served as the Controller for Bonnell's Auto Group. In this role, Chrystal oversaw Finance, HR, and Payroll responsibilities for multiple entities, including collision, hot rod restoration, auto glass, truck and RV collision, and used auto sales. Chrystal transitioned to a Support Center role with CollisionRight and spent her first year on the finance team, assisting with the transition to CCC MSO and Netsuite accounting systems. Her commitment to excellence and her adaptability led her to Operations, where she focused on training, processes, and integrations. In 2023, Chrystal spearheaded the implementation of Central Close, followed by Central Estimate Review in 2024, showcasing her leadership and innovation.

In her former role as Director of Integrations and Centralized Operations, Chrystal embodied the core values of teamwork and positive culture. Her outstanding contributions were recognized with the first annual "All In" award in 2025, reflecting her dedication and impact within the CollisionRight organization.

Bryan Hines brings over 15 years of accounting and leadership experience across multiple industries to his role as VP, Controller. Prior to joining CollisionRight, Bryan was the VP, Controller of a private equity-backed financial services company, where he led the accounting function. During his tenure, Bryan was instrumental in building out the accounting team and processes, expanding from 600 locations to over 1,500. At CollisionRight, Bryan's responsibilities include leading and building corporate accounting functions, treasury, and payroll. Additionally, Bryan collaborates closely with the mergers and acquisitions group and assists in forecasting and modeling for the organization.

Bryan holds a Bachelor of Science in Business Administration with a focus in Accounting from Bowling Green State University and an MBA from Ohio University. He is a licensed CPA and Certified Fraud Examiner.

Adam Corron brings over 23 years of experience in the automotive repair industry to his role as VP, ADAS Calibration Services with CollisionRight. He spent the first 16 years working with vehicles ranging from light duty automotive up to class 8 heavy trucks, including welding and fabricating services and vehicle upfitting. His career began as a shop technician, progressing through roles such as service advisor, parts manager, service manager, and general manager. In 2016, Adam transitioned to the auto glass industry as a general manager for a multi-store business, where he learned the importance of ADAS calibrations and began performing recalibration services. Adam had the opportunity to join an automotive diagnostic and ADAS calibration manufacturer, where he was able to further his experience as an ADAS calibration trainer and ADAS key account sales manager, while also providing technical support and R&D feedback. In this role, he worked with customers in the field, supported field sales representatives and worked with ADAS and Diagnostic tool engineers.

Adam's extensive certifications span the automotive repair, auto glass, and ADAS sectors. In early 2023, he joined CollisionRight to lead the vehicle scanning, diagnostic, and ADAS calibration initiatives.

Angelee Richards brings more than 20 years of experience to her role as AVP, Human Resources at CollisionRight. She is driven by her personal mission of contributing to the professional and personal growth of others through her authentic coaching and leadership style. Her goal is to push her team through inspiration, determination and encouragement to strive not only for thinking “outside of the box” but maybe thinking “there is no box”. Throughout her career, she has brought her positive leadership style to her roles in human resources, talent management, benefit administration, operations, account management, and business development. She has been instrumental in the growth of several small businesses and start-ups and has been recognized for her accomplishments in achieving 100% client retention and superior employee satisfaction.

Angelee holds a Bachelor of Arts in Human Development, a Certificate of Human Resources Management from Baldwin Wallace College, and a Master of Science from the University of Dayton in Education and Allied Professions/Clinical Counselling.

Terry Sutter brings over 35 years of experience to the Director of Information and Technology role, including 30+ years in Healthcare IT. While working for a large national healthcare system, he was responsible for IT support across several hospitals, ambulatory surgery centers, and physician offices in the Columbus, OH metro area. Specializing in Infrastructure, Desktop, Applications, and large-scale project portfolio management, Terry has led enterprise technology initiatives that enhance IT operations, security, and innovation. His expertise spans enterprise infrastructure management, end-user computing, application deployment, and strategic IT planning, driving operational efficiency and digital transformation. With a deep understanding of technology, Terry is committed to delivering exceptional IT support, streamlining operations, and driving business success in an evolving digital landscape.

He holds a Bachelor of Science in Electronic Engineering Technology from DeVry University.

As the Division Vice President, Dennie Huff brings unique experience to our leadership team as a seasoned automotive professional and entrepreneur. After completing technical schooling in automotive repair, he spent 16 years in the insurance industry, gaining valuable experience in claims and business operations. Dennie later returned to the automotive sector, where he rehabilitated and grew a small, struggling local Multi-Shop Operator (MSO) into a successful business. He then founded Auto Body Evolution, a cutting-edge collision repair facility known for its quality service and customer care.

In a strategic move, Dennie merged Auto Body Evolution with CollisionRight to expand their reach and capabilities. Following the merger, he transitioned to the operations team, where he continues to contribute his expertise to drive the company's growth and maintain high standards of service across its locations.

Darryl Rochefort brings more than three decades of industry experience to his role as Division Vice President. He began his career at Dick Morris Chevrolet, where he honed his skills in collision repair and painting. Darryl has also worked for local and national MSOs including Collex Auto Body, ABRA and CARSTAR.  Since joining CollisionRight, he has taken on increasingly challenging projects and leadership roles and has been instrumental in driving the company's strategic vision and operational excellence. Beyond his technical and managerial skills, Darryl is passionate about mentoring the next generation of auto body technicians and managers. Darryl continues to contribute to the CollisionRight team by growing and promoting his team. 

Along with his state licenses, he is also ASE and ICAR Platinum certified in the Estimator, Auto Physical Damage Appraiser and Production Management roles.  He is working on his Platinum status for Mechanical, ADAS, Electrical, Non-Structural, Structural and Refinish Roles.  Darryl has completed leadership training with both Dale Carnegie and Discover Leadership.

Eric Olhava brings nearly 30 years of experience in the collision repair industry to his role as Division Vice President. Eric has worked in nearly every facet of the business, from estimating and shop management to executive leadership roles. His comprehensive understanding of repair processes, operations, and customer service has enabled him to streamline workflows, improve efficiency, and drive profitability across businesses of all sizes, from small independent shops to large multi-location facilities during his time with Gerber Collision.

Known for his expertise in both the technical and business aspects of the industry, Eric is a respected leader focused on quality, customer satisfaction, and continuous improvement. He is also dedicated to mentoring the next generation of professionals, helping them grow while strengthening team performance. Eric's strategic vision and hands-on experience makes him a valuable asset to our organization.